Contributor
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2 Messages
How to redeem reward card?
I signed up for U Verse Internet and the guy who got me set up told me I was going to receive 2 $100 visa gift cards with the promotion in the mail... I haven't seen any sign of such thing, just curious if I was hooked lined and sinkered on something that didn't exist?
brians232
Tutor
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2 Messages
8 years ago
The latest scenario on this front involved a "case" that I was supposed to receive a credit on my acct instead of the card. They told me I'd hear a response within a week. Been 3 weeks now, no answer, nithing. Just the same old extremely poor service and communication. I always thought the horror stories about at&t customer service was exaggerated. Little did I know it was even worse.
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brians232
Tutor
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2 Messages
8 years ago
Mine has long expired but was promised so many times it's comical that I would be taken care of and what was promised to me when I signed up would be rectified. As of yet, nothing. Each and every customer service rep I've talked to has flat out lied to me. And we're not talking 2-3 people, this is a dozen or so customer service reps. It's alright, when I cancel at the end of the month, everything will be kosher.
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mibrnsurg
Expert
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20.4K Messages
8 years ago
@brians232 No matter what's said, if the reward is expired, it will not be replaced (Reward center rules). 😉
Chris
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I Call It Like I See It, Simply a U-verse user, nothing more
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Novaxero
Contributor
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2 Messages
8 years ago
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Vcarter89
Contributor
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1 Message
8 years ago
I have had my service for over 6 weeks: I haven't received any rewards. My name is Kenneth ***, my account #***. Why haven't I received any rewards card?
[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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blackwolf5
Contributor
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1 Message
8 years ago
I have not my $100.00 for signing up .When can I expect this.
Kenneth *****, My order conf: num [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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Vaneware
Contributor
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1 Message
8 years ago
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bbahri2
Contributor
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1 Message
7 years ago
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balogsdon
Contributor
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1 Message
7 years ago
I am still waiting for my second rewards card and I have had service since July. This is getting ridiculous. I am not happy with the fact that I have called at least 4-5 times to still not have anything sent to me.
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Charles01--
Contributor
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1 Message
7 years ago
The reward program is a scam. My family was awarded 2 $100 gift cards and two free meals at Cracker Barrel. We received 1 $100 dollar gift card, had to keep calling till we were blue in the face. we were honored 1 $100 gift reward for referring a customer. They absolutely lie and tell false information just to get what they want.
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