Contributor
•
3 Messages
Do I have to pay extra for ESPN3 & NFL RED ZONE?
I have 6 tv's Internet service and home phone from AT&T. I was happy with my service until AT&T started taking away channels that I already have and then asking me to pay additional money to get them back. I was even getting ready to switch from verizon on my cell phones to At&t. My current cell phone # is {Personal Information Removed}. If AT&T is interested in keeping my business I am requesting a phone call to explain why I should not switch to another service?
Accepted Solution
Official Solution
texasguy37
Expert
•
14.5K Messages
13 years ago
Since it's addition to the U-verse channel lineup n September 2009, the NFL Red Zone Channel has always been in the HD Premium Tier Package which is available for $5/month. It has never had any other placement on U-verse.
I will assume that you mean ESPN 3D not ESPN3? Since it's addition to the U-verse channel lineup in June 2010, ESPN 3D has been in the 3D Technology Package which is available for $10/month. It has been in no other package on U-verse.
You need to go back and check your facts because they are completely inaccurate.
0
Official Solution
addios55
Contributor
•
3 Messages
13 years ago
ESPN3 & NFL RED ZONE now they want $5.00 more per mo.
0
0
texasguy37
Expert
•
14.5K Messages
13 years ago
What channels have been taken away, and you have been asked to pay extra to get them back?
By the way, this is a peer to peer forum for U-verse customers. If you wish to speak to someone in AT&T, you need to call AT&T and speak to someone in the Customer Retentions Department.
0
0
RCSMG
Expert
•
23.3K Messages
13 years ago
The only way you will get ATT to voluntarily call you is to get behind on your bill. But then they won't be offering you a reason to stay on as a customer. If you have any questions about the channels you can call ATT using one of the phone numbers in my sig. And if you get a csr who is not too knowledgeable (it could happen) call back and speak to a different csr. IMO
0
0
mooncow67
Contributor
•
3 Messages
13 years ago
Switch. Switch as fast as you possibly can.
0
0