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Deavers's profile

Tutor

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3 Messages

Wednesday, February 13th, 2019 7:56 PM

Can I sign in to a premium app if it's not on my package?

If you have the basic cable for $19 & it doesn’t have a certain channel included with your package, can you still use your U-verse login to watch shows on  the app available for that channel? Example USA Network

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Official Solution

Community Support

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231.8K Messages

5 years ago

Hi Deavers,

Great question, as the normal requirement to have a subscription the channel in question to sign in to their app.

Thank you for reaching out to AT&T's Community and Forums Team.

Lafayette, AT&T Community Specialist

 

Accepted Solution

Official Solution

Community Support

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231.8K Messages

5 years ago

@Devers,

Third party Apps require you to have the channel in your subscription package in order to login to their app. For example if USA is in your channel lineup, you can sign in to their app. If HBO is no in your channel lineup you will not be able to login to their app. 

Lafayette, AT&T Community Specialist

 

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Official Solution

ACE - Expert

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27.8K Messages

5 years ago

I'll clarify.  You can only watch channels on the app that are part of (included in) your package. 

 

Example:  If USA is NOT included in your service then you cannot access it using the app nor can you access it On Demand.

Tutor

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3 Messages

5 years ago

Seems that your missing some words in your reply because it doesn’t make sense to me reading it over about 5 times.... can you please clarify?

Tutor

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3 Messages

5 years ago

Perfect! Thank you!!
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