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TMarley's profile

Tutor

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5 Messages

Tuesday, August 23rd, 2016 10:53 PM

U-Verse App not working

For the past few months every time I have tried to use the app it says "U-verse mobile service it temproarily unavailable. Please try again later." I've tried restarting my phone, reinstalling the app, with/without wifi, my phone and the app are up to date but still not working.

Community Support

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231.9K Messages

8 years ago

Hi @ TMarley ,

 

Sorry to read of the trouble you are having with the app. Please make sure the phone has the latest iOS. You will find a list here of compatible devices. Also, if the phone is rooted, it will need to be restored to the latest OS.

 

-ATTU-verseCare

Tutor

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5 Messages

8 years ago

My phone is up to date on iOS and my phone is not rooted but it still gives me the same error message whenever I try to log in.

Community Support

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231.9K Messages

8 years ago

By chance, are you able to stream from uverse.com?

 

-ATTU-verseCare

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