Tutor
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2 Messages
Why does my bill change every month?
Why does my bill change every month? After 5 yrs I am almost ready to leave for good. Anyone feel my pain? All I want is the same stuff for the same price, no offers , no extra frills for 90 days just good service with consistent billing . $200 a month for Uverse 300 bundle ? Are you kidding me? Please, I need help, or I am gone.
MicCheck
ACE - Expert
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14.2K Messages
11 years ago
I assume you mean a landline phone (POTS) and DSL. Those bills are incredibly detail (almost to a fault).
When you look at the bill, what charges are different?
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POPaulie
Teacher
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16 Messages
10 years ago
Same here. I have landline, DISH and DSL bundled, and every couple of monts it has gone up from pennies to deveral dollars. I filed a complaint with the PSC but AT&T basically owns them, so it was explained away. It just went up ANOTHER five bucks since last month!
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MicCheck
ACE - Expert
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14.2K Messages
10 years ago
When you look at the bill, what charges are different?
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liquidray16
Contributor
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1 Message
7 years ago
My DSL bills keeps on going up every month by anywhere from 18-34 dollars a month and no amount of calling and talking to the reps is helping. I am thinking of filling a claim with the FCC unless I get a resolution. There is no reason the EXACT SAME FIXED service has to climb up by 50% or more monthly. That's criminal.
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PakiII
Tutor
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5 Messages
6 years ago
October of 2018 and people, including me, are still having this problem. They've "not been able to give an understandable explanation" is exactly right. Same problem here, and every person I speak with gives me a different non-understandable explanation. Five years later, we are all still having this problem. Ridiculous
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