Contributor
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1 Message
How to unlock phone
I have a cell phone that I purchased through AT&T and then switched providers. I would like to unlock my phone so I can use it on my new cell phone plan. How do I go about doing this? Thank you
Contributor
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1 Message
I have a cell phone that I purchased through AT&T and then switched providers. I would like to unlock my phone so I can use it on my new cell phone plan. How do I go about doing this? Thank you
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.9K Messages
5 years ago
Hi @Mysticz99,
Thanks for reaching out! We're happy to help you unlock your device. You will have to submit an unlock request through our Unlock Portal. Be sure to check our eligibility requirements, to make sure your device is eligible for an unlock. You can view our support page detailing what to expect, as far as unlocking your device to be used on another network goes. Let us know if you have any further questions!
Collin, AT&T Community Specialist
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