Contributor
•
2 Messages
Galaxy S4 - No Update to Lollipop found
I have a Galaxy S4, which I got with KitKat 4.4.4 installed. I've never unlocked or rooted the phone:
http://i.imgur.com/5G1xX5P.png
When checking for an update OTA, It says my software is up to date:
http://i.imgur.com/CD2da57.png
And Samsung Kies 3 says my firmware is the latest:
http://i.imgur.com/lbXIpiZ.png
What's going on? How can I update to Lollipop?
Thanks for any help.
Accepted Solution
Official Solution
johninsj
Professor
•
3.1K Messages
9 years ago
If your phone refuses to update the best thing to do is try to visit a BestBuy / Samsung Experience center and have them flash it for you.
0
0
Liltwix
Contributor
•
2 Messages
9 years ago
Thanks, didn't know that Samsung had a place in Best Buy. Just did that, and it worked.
0
0