New Member
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25.7K Messages
Can't upgrade Samsung Galaxy S4 to Lollipop
I have tried to update my phone twice. It downloads the 900+ MEG. Then when it tried to apply the update, it gets to about 32% and then reboots. Then says the update failed. When I try and check for update it now says I have to wait 24 hours.
What can I do to get the update. Have been waiting a long time.
BJHegg
Contributor
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2 Messages
9 years ago
I noticed something interesting. By going to the Application Manager via Settings>More>Application Manager>All, the apps are listed alphabetically. Going to the Application Manager via Settings>More>Storage>Used space>Applications>All, the apps are listed by size, starting with the largest. This might be a better route to go when trying to free up memory.
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jlbriggs
Contributor
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2 Messages
9 years ago
But in the software update screen, I have a grayed out "continue update" option that I can't tap.
I have enough free space, I have cleared and dumped everything I have found listed anywhere, everything short of the factory reset, and I can't get anywhere.
When I run the "check for update", it tells me everything is up to date (I am still at 4.4.4).
Any more ideas?
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BJHegg
Contributor
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2 Messages
9 years ago
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Lilybell2
ACE - Professor
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2.2K Messages
9 years ago
I suggest you take your phone to a Samsung Experience Center in Best Buy and have them flash the upgrade for you.
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ConsumerDave
Teacher
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15 Messages
8 years ago
well I just tried that (freeing 3GB) and Software Update said my S4 is up-to-date ... with Android 4.4.4! ...
😞
now I have to wait another 24 hours before trying again
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Lilybell2
ACE - Professor
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2.2K Messages
8 years ago
If you're being told that your S4 is currently up to date, and you're running 4.4.4, you may need to backup your data and do a factory reset, or take your phone to a Samsung Experience Center inside a Best Buy store, and have them flash the update for you.
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