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Shattered Screen
I recently bought a S7 active because it is suppose to be more rugged. After a 2 foot drop onto a flat surface, the screen shattered. Is there anything I can do besides coughing up the deposit for an insurance claim?
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
@torarato You might want to check the cost of just replacing the screen compared to the deductable. The deductable is probably $229 for a new phone (or something super high that's more than a screen repair). Check your claim information on-line.
Just like on a car, if it's a $200 repair and you have a $500 deductable, you're not going to turn it in are you?
Also, depending on where you live, Asurion is now doing local $89 deductable screen repairs https://protectioncenter.att.com/content/dam/asurion/attmdpp/surterms.pdf
This is VERY new and I haven't seen any feedback on it yet.
Sorry, doesn't look like this is for the S7 yet.
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GLIMMERMAN76
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7 years ago
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
WHOA!!!! And people say iPhone stuff is expensive!!
That's worth the insurance claim.
Is it cheaper on the S6, that would make the $89 replacement option make more sense...?
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
Are you telling me the s7 is waterproof?
It makes sense it would cost more to re-waterproof, but that's half the cost of the phone....
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GLIMMERMAN76
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23.9K Messages
7 years ago
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
They don't have the ability to do a "proper repair" on the iPhone 7? Why not?
FYI, If it's $149 for not water resistant vs. $375, I'd pass on having it be water resistant...
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
They might not be doing screen repairs, they might just be swapping them.
It's been a long while since I had a screen issue and Apple handed me back the same phone.
Last time I had a screen problem (Aug/Sept 2015 with a 5s) they actually pulled the whole phone apart to verify the screen and other components were real Apple parts that I was giving them and then handed me a fully assembled one to replace it. (I don't think they normally show it apart to the customer, but I was asking geeky questions).
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