For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
j5k's profile

Teacher

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1 Message

Friday, August 10th, 2012 12:15 AM

Closed

Samsung Galaxy S3 Not Receiving Calls - Phone issue or Android issue?

I just got a Samsung S3 a week ago.  I have received calls and texts on it, but it appears that I am missing calls.  Somebody tried calling me 6-7 times in a row in a 30 minute time span yesterday and it never rang, and only one of those showed up as a missed call.  Today, the same thing happened again with two calls, and neither appeared in my missed call log.  They sent a text and it didn't appear until about 20 minutes after it was sent.

 

I live in a built up area where there should be good coverage, and looked at the map and am rated as "best coverage."  In the past six months, there were maybe two incidents at most when my old phone (not a smart phone) did not ring.  I have a normal amount of bars on my phone.

 

During both of these incidents, my phone was not in use, and the ringer was on with sufficent volume.

 

Does anybody have any recommendations for solving this?

Scholar

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90 Messages

11 years ago

LOL.
That wont help u.
Save ur self the time and stay Home.
New sim wont help, new phone wont help.
Many before u tried.....
Its a waist of time.

Explorer

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16 Messages

11 years ago

Lol i have seen it here enough to know that. 

Mentor

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38 Messages

11 years ago

They also put me through those very same hoops! New sim card, new refurb phone,  factory reset, upgrade to JB, etc. Problem still there, it is not your phone.

Scholar

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90 Messages

11 years ago

Same here
Zero resolution, zero communication, zero support.
Like all waiting for family contract to end and moving elsewhere

Explorer

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16 Messages

11 years ago

Seem like the best solution. i saw where daily you asked any updates, and nothing from the reps.

Scholar

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90 Messages

11 years ago

Yup

Explorer

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23 Messages

11 years ago

Does anyone know how to get this issue across to sites such as Engadget and the likes? Maybe they can help get it resolved sooner.

Scholar

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90 Messages

11 years ago

Go to these sites & send them a red mail with info. If enough people will do the same they will notice

Scholar

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90 Messages

11 years ago

ATT Reps,

any update????????????

Tutor

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4 Messages

11 years ago

Unfortunately, the *#2263# fix does not work for me. At home I am on 2G/Edge, and changing the setting to WCDMA-All does not allow me to connect to 2G. Device Status shows no network and no signal. I had to change it back to automatic.

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