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The Samsung Galaxy S24
Ragzzb's profile

Tutor

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7 Messages

Wednesday, August 27th, 2014 9:52 PM

Kit Kat 4.4 for Samsung Galaxy S2 fails during install

I have been trying to update my Samsung Galaxy S3 SGH-I747 to Kit-Kat 4.4 for a few weeks now. It downloads just fine but when it goes to install somewhere between 20-40% the installation fails and give a message that the installation was interrupted. This happens on both of my S3's.

 

I have installed Samsung's Kries as well and even with the most recent update (today) it tells my my phone is up to date however the version on my phone shows a Android 4.3 and the Broadband Version is I747UCUEMJB which is for Android 4.3

 

Any help would be appreciated.

Ambassador

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518 Messages

10 years ago

Ragzzb,

Try downloading Kies - http://bit.ly/1ehguIb and see if you can update the device with the software.

If you are not able, we suggest going to your local AT&T store to have the device updated manually or re-flashed.


Thanks!

Samsung Support ^Kov

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