Tutor
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7 Messages
Kit Kat 4.4 for Samsung Galaxy S2 fails during install
I have been trying to update my Samsung Galaxy S3 SGH-I747 to Kit-Kat 4.4 for a few weeks now. It downloads just fine but when it goes to install somewhere between 20-40% the installation fails and give a message that the installation was interrupted. This happens on both of my S3's.
I have installed Samsung's Kries as well and even with the most recent update (today) it tells my my phone is up to date however the version on my phone shows a Android 4.3 and the Broadband Version is I747UCUEMJB which is for Android 4.3
Any help would be appreciated.
Samsung
Ambassador
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518 Messages
10 years ago
Ragzzb,
Try downloading Kies - http://bit.ly/1ehguIb and see if you can update the device with the software.
If you are not able, we suggest going to your local AT&T store to have the device updated manually or re-flashed.
Thanks!
Samsung Support ^Kov
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