Contributor
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2 Messages
US WD MyCloud with Pace 5268AC router.
I recently bought a WD my cloud back up. It will not communicate with my pace 5268 AC. If I plug the My Cloud directly into my laptop it communicates, when I Plug it into my router, the ethernet lights do not place. Reading online I saw that the pace router is not UPnP compatible. Is there a workaround for this to work?
Accepted Solution
Official Solution
mibrnsurg
Expert
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20.4K Messages
8 years ago
@FCCS_ret The fix, is get a gigabit switch and plug the My Cloud into and then the switch into the RG ethernet port. Seems to be working for most users w/this problem. Good luck 😉
Chris
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ApexRon
Professor
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2.2K Messages
8 years ago
Unfortunately, the workaround is to add another router that does support DLNA®/UPnP® devices for streaming.
I had a similar situation with my Apple devices several years ago and was forced to add an Airport Extreme. In doing that I disabled WiFi on the 5268AC and connect the new router and my DVR via Ethernet cable.
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FCCS_ret
Contributor
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2 Messages
8 years ago
Ok, I found a netgear 8 port switch, installed it and all is good now. Thanks.
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bkachmar
Tutor
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4 Messages
7 years ago
is there a way to do this without adding a second router or switch.
Here is the Uverse RG log entries:
Type Date/Time Event Description
info Jul 28 02:27:42
daemon: dhcp6d[1724]: unknown or unexpected DHCP6 option opt_20, len 0
warn Jul 28 02:27:41
daemon: radvd[11112]: our AdvLinkMTU on br0 doesn't agree with fe80::daeb:97ff:fe2e:19b8
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ApexRon
Professor
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2.2K Messages
7 years ago
@bkachmar
The 5268ac router doesn't support UPnP. You have to buy a UPnP router or switch to get your My Cloud device to function via the Pace 5268AC router.
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Atretire
Contributor
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1 Message
6 years ago
What' s strange about this issue the fact that my android devices can access the wd my cloud on the network. It' s just my computers that won' t connect.
PJ
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JeffKalin
Contributor
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1 Message
5 years ago
I obtained a NetGearProSafe 5 port Gigabit switch, set it up as indicated here and it still does not work. Any other ideas?
Thanks!
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