This doesn't look right

I have been having some picture freeze and pixelation at times lately, so I took a look at my Realtime stats and I don't know much about what it all means but even I know something is not right.

A little background, I just had my RG replaced a few weeks ago when the old RG(3800) went bad after 2 1/2 years of no problems. ATT sent out  the new RG 3801 and that's when I started having problems.

One thing that I noticed on the "IP/Profile" was that my Max Rate(was 35,000) is much lower now then before and the "Dist. of Vrad"  is much higher(was 1800'). Also my old "Error Table" was pretty clean.

I also know that ATT was working in the neighborhood on the lines and at the VRAD just after I had my RG replaced so I don't know if they did something to my line or not.

I have not called TS yet because it is a dreaded path which I found when my service was out trying to get the RG replaced.

I'm not sure if I have a line problem or there is something in my house causing the problem so  I'm  asking here first and then I will send an e-mail to David.

Jeff