The website keeps saying "experiencing system issues. Please try again later." for hours.

I just want to update to another device and sim card after my phone was stolen. The website continuously gives the same error message. Tried from 2 different computers and different browsers.

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ATTHelp

Community Support

•

232K Messages

6 years ago

Hey there, @Robert1972!

We regret to hear about your phone and want to look into your experience in signing in to your online account to replace your items. If you haven't already try clearing both the cache and cookies from your computers before attempting to sign in. Also, feel free to visit an AT&T Store nearest you in order to help you obtain a new phone.

We hope this information helps!

Lar, AT&T Community Specialist

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