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Phones, Tablets & Devices

Phones, Tablets & Devices

The phones, tablets & devices that keep you connected with AT&T PREPAID.

3K

(3004)
Device not working after I have paid my bill

My plan expires today for my hotspot but I’ve paid and it still acts as if I’ve used all my data .

Questions

12

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unlock request

hi i have submitted a IMEI of device to get unlock but its in pending for last 10 days there is no reply on that . whenever i check the status its says in pending . below is the request and imei . Device IMEI number: (Edited as per community guidelines) Request number: (Edited as per communi

Questions

20

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Forgot to renew prepaid and after renewing no cell service

Forgot to renew prepaid for one day. After renewing and paying, phone says it is not connected to internet. Can’t make calls. Everything works with Wi-Fi. Service bars still show up and it still says 5g per usual. Tried restarting and didn’t work. Help please

Questions

30

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Headphones icon on top of phone with nothing plugged in

I can't hear anyone unless it's on speaker and they can't hear me, same with talk to text, there headphones icon is at the top but nothing

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10

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Free Phones in the ACP program for Prepaid Accounts

It seems that many cell phone companies that have the ACP (affordable connectivity) program include a free cell phone. Many of these cell phone companies say they use ATT cell phone towers etc. The ACP program allows customers to receive a discount of $150.00 so as to get the device for free (or no

Questions

26

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Accepted Solution

Official Solution

Turbo Hotspot 2 - Connected but no internet connection

Hi! I purchased my Turbo Hotspot 2 yesterday and was excited to use it again today because of the quality I was getting. I turned it on today and it connected to my device but on my device it showed “connected but no internet connection.” As usual I did every step from previous questions asked su

Questions

265

2

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ATT Prepaid on Iphone 14

I just bought the iPhone 14, but I couldn't transfer my number over from my old iPhone with the physical sim. The error message that showed up was this: "There was a problem with the eSIM transfer request from your Apple Device." How should I troubleshoot this issue and get an eSim to my iPhone 1

Questions

74

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Ipad Mini4 Invalid Access (USIM9991)

I'm trying to add data to my IpadMini 4 account, but get stuck with this absolutely useless message:Invalid Access. Please close the page and reopen View Account (USIM9991). What the $*&#??? am I supposed to do with this, AT&T?  At least a tiny amount of useful debugging information

Questions

31

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What's the Story on iPhone 14 eSim Activation for Prepaid Plans?

Got my iPhone 14 today. The eSim wouldn't activate. Called Customer Support, they said go to an ATT store. I went to a store, they couldn't activate it. They said eSim activation is hit or miss with new iPhones. They said try later. What's the story? Does anyone have a status?

Questions

86

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Brand New Phone won't hold a charge.

I just switched to AT&T prepaid day before yesterday. Due to service and the discount for Instacart Shoppers.. I use my phone for work so I need it to hold a charge, have good service, and not cost a fortune. I purchased the AT&T Calypso model U318AA and let it charge for about 18 hours befo

Questions

111

4

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Accepted Solution

Official Solution

Doogee V20 with AT&T

I have a Doogee V20 phone. This is a brand new 5G phone that is compatible with AT&T service but I only have 3g and can not make or receive calls

Questions

575

33

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IPad Prepaid plan not working

I have had a prepaid ATT plan for my iPad for many years. My credit card expired a few days ago so I was able to enter a new credit card but the account has said pending since yesterday and still won’t work.  When I contact the ATT automated phone help, it says my account doesn’t exist.

Questions

13

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