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flyers's profile

Contributor

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1 Message

Monday, April 23rd, 2018 12:30 AM

Samsung galaxy s9+ unlock issues

I bought a Samsung galaxy s9+ from Samsung official website, and tried to unlock it at https://www.att.com/deviceunlock/

after putting in the IMEI, this thing pops up "Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI."

 

I'm pretty sure this is an AT&T phone and the IMEI is correct, any suggestions?

 

ACE - Expert

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23.9K Messages

6 years ago

@flyers

 

Yeah the phone has to be activated on ATT before it will show up to be unlocked...  The IMEI is not in the ATT system till you activate it..  They may be cheaper on samsung.com BUT there is a trade off.

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