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NStark86's profile

Contributor

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2 Messages

Monday, July 31st, 2017 9:47 PM

Compatible device but can't find a sim card

Looking to switch service to at&t but it's telling me my device is compatible,but can't find the right sim card for my phone.
I have the Blu studio xl 2

Community Support

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231.5K Messages

7 years ago

Hello @NStark86


It’s awesome to hear you’re thinking about joining the AT&T family. I have some information I would like to share with you. Let’s get started!


I see the device Blu studio xl 2 can use GSM. So the good news it is compatible with the AT&T network. I will like to inform you if the phone is from another carrier you will need to confirm the device is unlocked first. The phone does use a Micro-SIM Card.


I hope to see you soon as a member with us, have a great rest of your day!


Zach, AT&T Community Specialist  

Contributor

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2 Messages

7 years ago

It's unlocked,my husband actually uses at&t service, just was trying to
order a sim card from the website and it tells me "cannot find a sim card
to match your phone
Thank you

Community Support

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231.5K Messages

7 years ago

Hello again @NStark86,


Thanks for getting back to me!


I did a bit more research on my side and found the Studio XL 2 device uses a Micro SIM which are sold on our website here.


I also recommend checking out this link. This article provides detailed information on how to configure your device to AT&T’s network to ensure your device can use data without any problems!


Best regards.


Zach, AT&T Community Specialist

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