Contributor
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1 Message
unlocking a phone abroud
i really need to get my phine unlocked from network lock since i have moved back to south africa and now since then i am unable to use my phone in there networks please asist hansmarx7@gmail.com and reachable at any time please
ATTHelp
Community Support
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231.6K Messages
7 years ago
Hi there @hansmarx7!
This is awesome you have moved back to a different country. I always wanted to travel to overseas. I can see why it is important to utilize this device off our AT&T network!
In order to assist you further, will you please contact our International customer support at +1-314-925-6925, in order to process the unlock request manually. Currently our device unlock portal is experiencing a few update issues. This way they can gather additional information to better help you on this unlock request.
Have a great rest of your week!
Shenoah, AT&T Community Specialist
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