Tutor
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4 Messages
unlock moto z2 force
hi,i want to buy a motorola moto z2 force from official store on official site:
can be unlocked?
my mail:[edited for privacy – please do not post personal information]
Tutor
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4 Messages
hi,i want to buy a motorola moto z2 force from official store on official site:
can be unlocked?
my mail:[edited for privacy – please do not post personal information]
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @eugeniu313,
We're happy to help! If you device is AT&T branded and you meet our eligibility requirements, please visit our Device Unlock Portal to submit your unlock request. Once your request has been processed, you will receive an email letting you know if you have been approved to have it unlocked; if your request is denied, you are advised as to what you need to do to become eligible.
Let us know if you have any further questions!
Bobbie, AT&T Community Specialist
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Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hey @eugeniu313,
For your convenience, here are our eligibility requirements to have a device unlock request approved:
If you have met all these requirements, I invite you to submit your request through our Device Unlock Portal. Requests typically take 2 business days to be processed, but may take longer.
Let me know if you have any further questions!
Bobbie, AT&T Community Specialist
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eugeniu313
Tutor
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4 Messages
5 years ago
but i want to buy direct from motorola.com,
and i know about this before buying..
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
If your not going to use it on att then don't buy the att version. There have been reports of unlocks taking months because moto fails to tell att they sold the phone.
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eugeniu313
Tutor
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4 Messages
5 years ago
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ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @eugeniu313,
If you would like to purchase your device direct from Motorola and if it has the AT&T logo on it, you will need to meet our eligibility requirements for your device unlock request to be approved. Once you have met our requirements, you can submit your request to unlock the device by visiting our Device Unlock Portal.
Let us know if you have any further questions!
Bobbie, AT&T Community Specialist
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
Considering its sold out now. But yeah 129.99 tells me the phone did not sell on ATT
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eugeniu313
Tutor
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4 Messages
5 years ago
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