Tutor
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8 Messages
go phone
heres the problems bought a phone bought a 30 dollar card with phone the person that set this up gave me a number of *** sim number *** and the card number for 30.00 is ***
was told that i needed a sim card for phone a week later got sim card was the wrong one
a week later they sent me a new card that works
went to set this up it gives me a new phone number *** and sim card *** a new plan
im still lost i am on week 3 with no phone im really getting frustrated i have spent good money and have nothing for return and im still lost ronnie
sent this again on 3/5/17 no reply again
and im posting this again
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ATTHelp
Community Support
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231.6K Messages
7 years ago
Hi @ronneic,
Thank you for joining the Community Forums. I can completely understand your confusion when it comes to your GoPhone account. It’s my pleasure to help!
Were you able to activate your new GoPhone? If you have not been able to do so, visit this link. It will walk you through the entire process. After you have completed the activation please restart your device. This will make a concrete connection to the AT&T network.
I hope this has helped get your phone up and running. Let us know if we can help in any other way. Have a fabulous week!
Demetria, AT&T Community Specialist
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ronneic
Tutor
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8 Messages
7 years ago
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ATTHelp
Community Support
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231.6K Messages
7 years ago
Hi there @ronneic!
I apologize you have been experiencing this ongoing issue regarding your GoPhone activation. I would like to get in contact with you in order to further resolve the matter.
I will be sending you a private message shortly. When you receive my message, we will continue from there. I hope to speak soon!
Have a great rest of your day and take care.
Demetria, AT&T Community Specialist
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ronneic
Tutor
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8 Messages
7 years ago
you are the 6th person that says they wanna help and dosent so
heres the problems bought a phone bought a 30 dollar card with phone the person that set this up gave me a number of 2693555206 sim number 89014103279223092314 and the card number for 30.00 is 7074512207497
was told that i needed a sim card for phone a week later got sim card was the wrong one
a week later they sent me a new card that works
went to set this up it gives me a new phone number 2692060178 and sim card 89014104279465311370 a new plan
im still lost i am on week 3 with no phone im really getting frustrated i have spent good money and have nothing for return and im still lost ronnie
sent this again on 3/5/17 no reply again my number 269 236 9280 as u can see this 1 phone has 2 numbers 2 sims ards and u people have taken a 30 dollar minutes card and wasted it so that i cant use it u all have my home phone number call me talk to a human ronnie chapman
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ronneic
Tutor
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8 Messages
7 years ago
somer gets the credit for this one she was nice she took 5 minutes called and then understood what i was having the problem with she took time and fixed it all, theres some things a simply phone call fixes and clicking a link will never fix thank you again somer it was great ronnie
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