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Troubleshoot your device issues
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3 Messages
Friday, August 24th, 2012 7:34 PM
data plan
i have bought a new data plan but its not working please help
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wingrider01
Expert
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12.2K Messages
12 years ago
If they are trying to put a Iphone on prepaid service then the at store will not assist, that phone is not supported at all for prepaid service.
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ilikewireless
Professor
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1.8K Messages
12 years ago
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debbielindsay01
Contributor
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3 Messages
12 years ago
its pre paid with iphone 4s
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wingrider01
Expert
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12.2K Messages
12 years ago
which data plan did you buy, the tiered 300/3GB/5GB plan or shared? If it not a regualt plan the Iphone 4s is not supported for prepaid
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debbielindsay01
Contributor
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3 Messages
12 years ago
i changed my plan to the $25 with 250 minutes then added the $15 data plan
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ilikewireless
Professor
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1.8K Messages
12 years ago
You can probably get that to work if you have good luck finding someone at the store to help you.
Good luck
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wingrider01
Expert
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12.2K Messages
12 years ago
the iphone4/S is not supported for anything but the normal 2 year contract plans, from what you explain you are not on any of those plans, getting the phone to fully function under the plan you are on is your issue, att will not supply support for your configuration.
There have been reports onthe net of getting it to work, but your mileage may very.
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Krillz
Mentor
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42 Messages
12 years ago
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