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Troubleshoot your device issues
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Wednesday, July 26th, 2017 9:30 PM
Slow Internet
Slow Internet having trouble with my Internet and trying to stream TV shows keeps Buffering yet I have unlimited
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ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello @Klagerman!
Welcome to the Community Forums! Having high speed data is great. I use my device to stream shows and movies as well. I understand the importance of having fast data. I am more than happy to help with this today.
Please make sure your device has the latest software available. Before downloading software it is a good idea to back up the phone’s data. Please visit the Device Support page and select your phone’s make and model. Click View All Solutions, and then click on Backup & Restore or Software updates to see the appropriate steps.
The next step is our great Troubleshoot & Resolve tool. After logging into your myAT&T account and selecting your device, please click on Internet to begin the process of fixing the issue.
I’m glad I could help. Thank you and have a great week!
Daniel, AT&T Community Specialist
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