Nokia 6555 problems

I definitely agree with those of you who say the Nokia 6555 is a piece of junk. It is definitely the worst cell phone I have ever used.  Sure it is a nice size and gets decent reception, but the battery life is terrible and getting worse every day, there needs to be a way to disable the PTT button and I really wish I could use mp3s as ring tones instead of having to use Nokia's software to produce a short clip at a slow sampling rate in a certain format.  Another issue is that the outer LCD is relatively unprotected.  Carry the phone in your pocket and you will soon have a big black area in the middle of the outer LCD.

I think the biggest issue I have is the Internet service.  The CV service is mostly unusable (keeps going back to buffering), but that's likely AT&T's network, not the fault of the phone.  I have had times when my battery shows full strength but after 5 minutes of browsing I'm getting low battery notices.  Many times after browsing, about 30 minutes later the phone is hot and the battery is just about dead because of some issue with the service.  I returned the first phone for that reason, my second one has been doing it since I got it.  I'm not sure if I can hold out until June when I'm eligible to get a new phone or if I will end up buying something else on E-Bay.

You can use MP3s as a ringtone. They just have to be under 300 KB.

And the battery life hasn't been an issue on my 6555 - and I'm using a smaller capacity battery on mine to stop it from shutting down so often. The PTT key gets irritating after a while, since I'm not wasting $20/mo for PTT on our FamilyTalk plan when we only have 2 devices that can use it. Besides, what's the point if all your friends have non-PTT phones?

One week ago I got a free 2610 bar phone on a Saturday. Made a call to customer service that afternoon about setting up some options. The next day the phone started to cut out and drop calls. It left a voice mail for one call and the phone never rang. Called customer service on Monday for problem, advised it didn't matter that the phone was inexpensive or not the network was the same. I was advised to take phone back to ATT store for new sims card. Tuesday same thing customer service said get a new phone (again new sims card was installed). Thursday afternoon calls breakup after maybe 5 - 10 minutes on a call then I lose the call. Went back on Friday morning grudging with warning that this was the last phone they would replace (2 was the limit and they were doing me a favor). I by-passed a free phone because two women in the customer service said that the better the quality the stronger the signal. I put my $100 payment on my charge had a knot in my stomach because I was really worried about getting stuck with this phone now. The salesman handed me the phone and said there should be no reason I would have problems because I greatly upgraded the phone. HE SAID THAT WITH A STRAIGHT FACE!! I went home made a call as I was entering my garage and as I got into the house I lost the call. I called customer service on Friday afternoon and she assured me that maybe it was in need of being charged fully and she'd call me Saturday. Well, she called about 6 PM while I was at another location with no problem. She instructed me on how to get my serial number and said that it hadn't been registered and operating off a network my old original phone of almost 5 years (free bar phone at that time). My husband still has his exact phone that operates off the same network in the same house and his is crystal clear, not a problem. This has been part of my frustration being told that the network may not work in my house I know the darn thing does. Why have 3 phones 2-#2610s and 1-#6555 all in one week decide not to work in my house.

I'm no tech wiz but I did go and reset the settings thinking I may have turned something on that wasn't supposed to be. I also saw where one person tightened up the battery for a better connection, but could it have been loose in three phones?

At this point I have contacted my charge company to dispute the charges. They will investigate the purchase. The customer service people have been very polite and each time I think the problem is solved and then get more furious that it's solved. I have even tried to find something that has changed in my home that would interfere with the signal and everything is the same.

I hope someone could shed some light on this but reading the other posts in the forum doesn't give me much hope.

ATT WILL REPLACE YOUR NOKIA 6555 WITH NOKIA 6650 IF UNDER 1 YEAR WARANTY
I purchased a Nokia 6555 in early June, and fresh out of the box it didn't work. I had to wait a week for them to get in a new one. After a few months having the phone i started experiencing problems-Way to many too list. Called them up, and they sent me a replacement Nokia 6555-it didn't work. Called them up again, they sent me a new phone, and it didn't work. So after the 4th phone i was a little (ha ha) frustrated. A friend used to have the same phone, but when i last saw her I noticed she had a new model. She said she had two replacements and they finaly swapped it out for the Nokia 6650. She says the phone is very comparable-only it actually works. Today i called ATT (I have the warranty phone # memorized by now) and they are sending me the Nokia 6650 free of charge in return for the discontinued Nokia 6555. I'll wait and see.

On a side not, in case you hadn't noticed, ATT only carried the nokia 6555 for 6 or so months...i wounder why.

Hope this helps.

I signed up with AT&T in June of this year and chose the 6555 as my phone. I had to warranty it a month later because it began turning it self off. Two weeks ago the ear piece began cutting out while in the middle of a call. Warranted it and the replacement, on the day I got it, would not copy my contacts off of the SIM. I called CS and told them I wanted a different phone NOW. I just received the 6550 today as my replacement. Absolute garbage. I do not like the 6550 styling as much but if it is reliable...