Contributor
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2 Messages
Does AT&T want to sell/market their ZTE Mobley devices or not??
Does AT&T want to sell/market their ZTE Mobley devices or not?? Tried to order (twice) and all I got was order cancelled because they could not verify my identity from the info I provided. The info was correct. No other explanation. I buy online a lot. Never had this kind of runaround. All they say is go to a store and take some ID. If AT&T wants to sell online, get their act together.
ATTHelp
Community Support
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231.7K Messages
7 years ago
Hello @Willitwork,
Thank you for your reply! We appreciate the effort you have taken to place an order. I have done extensive research into this and would like to confirm the best course of action would be to go into a store with an ID to verify. We invite you to visit any AT&T retail location! Our AT&T Store Locator is a great way to find a store in your area.
I hope you have an amazing rest of your day!
Vanessa, AT&T Community Specialist
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formerlyknownas
ACE - Sage
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117.3K Messages
7 years ago
The problem is the Mobley is only available online. Or was. Out of stock is the last word.
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Willitwork
Contributor
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2 Messages
7 years ago
I went to a store. They do not carry them but they were able to order me one. Shipping is out a few weeks (Aug 18th). Same price ($99.99) as online. Has a $25 activation fee. Same rate at $20/mo plus tax and fees. Store had to call corporate to get things straightened out. Waiting now to receive and see how it goes.
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