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Troubleshoot your device issues
Rosierama55's profile

Contributor

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2 Messages

Saturday, September 28th, 2019 6:55 PM

Cingular Flip 2 phone

I bought my husband this phone and he cannot attach and send pictures when sending a text message 

Community Support

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232K Messages

5 years ago

Hello @Rosierama55,

 

We'd love to help!

 

Please let us know if he is experiencing an error message of any kind when attempting to send photos. Specifically when he's attempting to add an "attachment" after composing a message, we'd like to know if a message is being displayed. 

 

You can also use our Troubleshoot & Resolve tool. Sign in to personalize your experience. Select Messaging beneath Service/network issues to begin troubleshooting. You'll have the option to select not being able to send pictures. Follow the steps, and let us know if this helps!

 

Collin, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

Huge thank you to Lacey at your Independence Ohio store!! She was very helpful and fixed the problem

Community Support

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232K Messages

5 years ago

Hello @Rosierama55,

 

Thank you for reaching back out to us. We're glad to hear that the problem has been fixed now. Please don't hesitate to contact us with any further questions or concerns that you may have. We're always happy to help.

 

Sean, AT&T Community Specialist

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