Contributor
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1 Message
Usage unavailable
When will the full current usage be fixed on the app and online?
Contributor
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1 Message
When will the full current usage be fixed on the app and online?
ATTHelp
Community Support
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231.8K Messages
6 years ago
Hi there @Justinolet,
Great question to ask on the Community Forums! I understand wanting to the keep track of your usage online. I would love to answer your question.
We post usage to your online account as quickly as we can, but in some circumstances usage information may be unavailable or delayed. It can take two to five days for data usage to post in myAT&T, so amounts shown online may not fully reflect all usage since your last bill.
For more information on this please take a look at our eSupport article on Check current usage for data, talk, and text. This will have more information and different ways to check on your usage.
Hope this was informative!
Linda, AT&T Community Specialist
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