Contributor
•
2 Messages
AT&T online account deleted.
Hello i was part of the group that someone ordered an iphone X without my permission. I did call the fraud department and got it settled got an email saying i'm not responsible for it. But however i am unable to log on my account anymore it says it doesn't exist and my account # doesn't work. I'm also unable to create a new account with my number. My Phone still works but i am unable to access my account for billing and any other aspect. Any resource from here? Thanks.
graeco
Scholar
•
335 Messages
6 years ago
call technical support, maybe theres a fraud lock on your online account or whatnot
0
0
ATTHelp
Community Support
•
231.8K Messages
6 years ago
Good afternoon @moringsup,
It sounds like your AT&T account has been locked.
Please send a private message to @ATTCares. In this communication be sure to include the following,
Full name:
Account number:
Call back #:
Time zone and the best time to reach you:
Thank you for contributing to the Community Forums, and have an awesome week!
Anthony, AT&T Community Specialist
0
0