Poor Cellular coverage Despite Map Indicating Best Coverage

Contributor

Poor Cellular coverage Despite Map Indicating Best Coverage

I live in Milwaukee and have very poor coverage: I constantly have to restart my phone to make calls and have emails and texts sent from my phone fail.  The tech people say it's due to poor coverage in my area.  However, the coverage map on the AT&T site indicates that I'm in a best coverage area.  How can this be?

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Contributor

Re: Poor Cellular coverage Despite Map Indicating Best Coverage

I live in Alabama and Rep. told me I would save money if I went wireless and when I did, I can't make or receive calls inside my home, but I can outside. I told the Rep. that I didn't live outside! I can't sit at my computer and make any calls or receive any and that sucks!!

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Community Manager

Re: Poor Cellular coverage Despite Map Indicating Best Coverage

 

Hello rtmd55,

 

I'm sorry you're having some coverage issues. A Coverage Map shows an estimated coverage, there might still be small "no coverage" or "poor coverage" spots within that larger ahead due to terrain or buildings, some of those things are outside of AT&T's control as many factors can potentially affect your cellular service. Is it happening at your home or in other areas too?

 

Thank you,

Dmitriy


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