Improved coverage for Agawam ma

Hi @Bziel25,

I am glad you brougt this to our attention! Being able to have a reliable network is absolutely important. We definitely want to make sure this concern has been addressed!

To report any dropped calls and network issues, our Mark the Spot is a great application which reports this information to our higher proper channels team.  It also assists us in viewing areas with low or no coverage and allows us to provide additional maintenance in your area.

In the meantime, we have a wonderful feature called Wi-Fi Calling to help with indoor coverage. I personally use this feature and love how I can make and receive calls when in a poor service coverage. The best part about this application is it is completely free! For a great way to get this set up, our Device Support Center offers a personalized experience specifically for your device. After selecting the make and model for your device, a guided tutorial will be created.

Thank you for sharing this with our Community and Forums team. I wish you an amazing rest of your day!

Vanessa, AT&T Community Specialist 

Hey ATT Cares.  I used the "mark the spot" ap for 2 years reporting data problems in the same area hundreds of times despite your coverage maps showing full data coverage for the area in question.  Why are you suggesting this suffering ATT customer use a similar tactic when you ignored my data points for two years?  That's a bit disingenuous is it not?

Lol.  My service at home has declined 3 times in almost 4 years.  If Verizon wasn’t also worse than it was 4 years ago, I might feel more annoyed.

Maybe in 2 years when they both feel T-mobile breathing down their neck....

@Bziel25

According to Open Signal.  https://opensignal.com  The other carriers are no better in agawam.  Especially on rte 159.