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Cc937m's profile

Contributor

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1 Message

Saturday, June 24th, 2017 12:27 AM

AT&T towers.

I've been having so many issues of my phone going from LTE to 4g.. when on 4g there is zero data!! I've been trying to get ahold of the tech side but again att went back to useing over seas support again.. and they wonder why people are so upset..
I would like the number to a American based support person. I'm a former att employee.. and yes we even have issues.. lol

Community Support

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231.5K Messages

7 years ago

Hello @Cc937m,

 

We can definitely understand your concerns with not being able to receive data! I would be more than happy to assist you with this today.

 

I would be more than happy to work with you to troubleshoot and find the best resolution for your data issue. I would definitely like to check in to you data settings and see what is causing this. I will be sending you a message directly to your Forum’s Inbox. Please keep an eye up for this, so we can get started right away!

 

I look forward to your response. Let us know if you have any other questions. Have a wonderful day!

 

James, AT&T Community Specialist

Contributor

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2 Messages

7 years ago

I have been noticing that too. don't like it when you turn a corner and you have no data

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