Can't remember answer to security question to reset password

Hello, @Snowskier33!

Thanks for posting. I'm sorry to hear you're having difficulty accessing your e-mail account. We would be happy to help, so please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue.

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-Mariana

Mariana,

I am replying to you directly since when I click the "here" button it appears to me to be in an open forum

I am **

You bill my card $17.95

I've had j** for at least 10 years.

I have tried the passwords I have listed in my password safe to no avail

The security questions are as old as the acct. and I don't remember the answers

Famous person- **

Where I met wife - ***

My cell is ***

Thank you for your help

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Uhhh.... you actually just posted your reply on an open forum for all to see. A moderator should edit out your personal info soon if you don't.

Follow Marianna's instructions and send the private message.

Hello, again!

Please use the link provided to send us a private message. This thread is public.

Let me know if you have any questions!

-Mariana