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Reese0087's profile

Contributor

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1 Message

Sunday, November 5th, 2017 10:55 PM

Google Assistant?

Does anyone own a Samsung j327a 2017 phone that has Google Assistant on it?

Contributor

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1 Message

6 years ago

Anyone know how to get Google Assistant on the LG K20? It has all the requirements and I was told it was available. But for some reason I'm having issues getting it.

Community Support

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231.5K Messages

6 years ago

Hello @Reese0087 and @MLMc74,


I see you guys are having some issues setting up your Google Assistance. I would be more than happy to assist with this today!


To get started, please be sure your devices are up-to-date to the most recent software and application versions.


You can access the Google Search Bar in your widget settings. Press and hold your home screen and there should be an option for widgets. Swipe left or right to locate the Google Search Bar. Please add this widget to your home screen. Tap the search bar then tap the "G" Icon in the search.


This will bring you to the Google application. If you are first using this, it may require the Gmail account set up to be checked. The next step is to tap the 3 lined setting options on the top left > Tap settings > Tap Voice.


Here you should see the "Ok Google" detection option. You can turn the option "From any screen" ON. This will allow you to access the Google assistance from any screen in your phone.


I hope you find this helpful. Let me know if you have any additional questions. Have a wonderful day.


James, AT&T Community Specialist

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