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fayeriley's profile

Contributor

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1 Message

Tuesday, December 19th, 2017 8:13 AM

personal hot spot $300 charge

Hi , I'm using the mobile hotspot in my house.  It's using approximately 1 Gig every 15 minutes and the latest bill is $300.  Is there something I can do to change this charge?  Thank you!

Best regards,

Faye

ACE - Sage

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117.2K Messages

6 years ago

Other than turn it off?  Not really.  

Cellular is not meant to be a substitute for home internet as it’s too expensive.  I’m not sure what you’re using the hotspot for, but 1 gig an hour sound like a lot of activity.  

 

ACE - Expert

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64.7K Messages

6 years ago

Presuming you are using the hotspot on your phone, one option is to switch to the unlimited plus plan. You get 10GB of hotspot usage included. Another option is get the wireless home internet. Another possible option without knowing your current plan, rather than pay data overages, switch to a share plan with more data. Note that current share plans have no overages. Once you use up your data, data speeds slow to 2G.

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