Need your talk or text logs?
ATTHelpForums's profile
Community Support

Community Support

 • 

2.7K Messages

Monday, June 3rd, 2019 4:19 PM

Waterproof Phones, do they Exist? - Help from the AT&T Community

Learn about water-resistant ratings and what they mean

 

It’s the age-old question, “Is my phone waterproof?” The short answer is not exactly. Most recent devices are water-resistant. This means your device can survive short dips in the tub and are safe from splashes of water.  

What does IP Mean?

It is a measurement of resistance, from dust and liquid, a device can take. It stands for "Ingress Protection". Most devices are water-resistant up to a certain point and depth. For example, a device with a rating of IP67 can withstand being submerged 1 meter (3.29 feet) for up to 30 minutes. A device with an IP68 rating can withstand being submerged 1.5 meters (4.92 feet) for up to 30 minutes.

 

Heads Up: This is an average for the device in static water or standing water. These devices ARE NOT rated for salt water which can cause damage.

 

Other Device Waterproof ratings include:

Samsung – IP68 Rating

  • The latest devices like S23 series, S22 series, and S21 series 

  • Check out what Samsung has to say about water and learn what other devices are listed

Apple – IP67 Rating

  • iPhone 14 series, iPhone 13 series, and iPhone 12 series

  • Check out what Apple has to say about water and learn what other devices are listed

Do's and Don'ts

Do’s

  • Get a waterproof case. Especially if you are going to be around water for long periods of time. 

  • Dry your phone after it has been exposed to water.

 

Don'ts

  • Saltwater is bad for water-resistant devices.

  • Do not keep your phone in the water longer than the rating suggests.

  • Do not charge your phone if it has been exposed to water - most devices display a warning message as well as a tone. 

 

Knowledge is Power!

Check out our techbuzz page to learn what “waterproof” really means

Personal Story

I went to Zion National Park and hiked threw The Narrows. It is an area of the park where you are able to hike through a river. Sometimes the water is ankle height, others hip. I had my phone in my pocket. I did not think it would be an issue since I would not be hip deep for more than a few minutes at a time. 

The girlfriend recommended I put my phone in a waterproof case. Of course, I ignored her. Long story short, my phone ended up with water damage. Moral, get a waterproof case and keep it in there. 

 

ChrisZ, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

1 Attachment

Accepted Solution

Official Solution

Community Support

 • 

2.7K Messages

5 years ago

There are things you need to know about water and your device. Check out the info above to learn about water and your phone!

 

ChrisZ, AT&T Community Specialist 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.