Tutor
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6 Messages
Directv app using my data, not supposed to
Why is this app consuming data? It's supposed to be data free. I have directv and AT&T services. My high speed data is completely used up with me knowing. It's supposed to be data free viewing. What gives? This whole directv AT&T venture is fraudulent.
formerlyknownas
ACE - Sage
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117.4K Messages
6 years ago
@TJSVRS
What dopes. Unlimited isn’t the magic pill. I have a 20 gig plan, we never use it up.
I consume (rather we) about 10 gigs or less that is counted. On any given month I may have 4 to 30 gigs of sponsored data. Rarely do we go as high as 20 gigs.
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TJSVRS
Tutor
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5 Messages
6 years ago
800 number people are great they just didn't know how to solve it LOL
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Danbinvegas
Tutor
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4 Messages
6 years ago
Same here, frustrated as heck, customer service chat and phone reps are clueless! Have you found any solutions?
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AaronInAK
Tutor
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12 Messages
6 years ago
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Danbinvegas
Tutor
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4 Messages
6 years ago
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formerlyknownas
ACE - Sage
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117.4K Messages
6 years ago
@Danbinvegas
In WHAT settings? I’m going to guess that came from some phone rep?
🐂💩
It’s automatic.
There is no setting on your phone, in the App, or on your account. If your plan allowed sponsored data (not all do) and you use the ATT apps, your data is sponsored.
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Danbinvegas
Tutor
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4 Messages
6 years ago
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formerlyknownas
ACE - Sage
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117.4K Messages
6 years ago
Well that’s new. And sketchy they would default to OFF. 🤨
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Danbinvegas
Tutor
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4 Messages
6 years ago
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ReiGriefer
Contributor
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1 Message
6 years ago
Hey i am having same problem I have 8 gigs of high speed and when I was watching I got a warning of 750 mb left like really I'm going to there store and complaining and my phone is there new galaxy Express 3 prime
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