For the mom who gives us everything - Mother's Day gifts that connects us.
Need your talk or text logs?
Contributor
•
1 Message
Sunday, September 24th, 2017 12:26 PM
Data Usage on DirectTV
I was using direct tv on my phone and it was using data when it was supposed to be data free.
Questions
213
3
0
0
Responses
Related Conversations
Tags
No tags available
Not finding what you're looking for?
New to the AT&T Community?
Start by visiting the
Community How-To.
New to the AT&T Community?
Visit the Community How-To.
Visit the Community How-To.
Fl_retire
ACE - Professor
•
3K Messages
7 years ago
@LaneS14 This is an article for streaming Directv and data usage. Streaming Directv is data free but if you have Mobile Share Advantage plan and go over your data using the data for other items (Netflix) your data for Directv will be slowed as with all data.
Again please reade the below article from ATT
https://www.att.com/esupport/article.html#!/directv/KM1131836
0
0
formerlyknownas
ACE - Sage
•
117.3K Messages
7 years ago
@LaneS14
1. You have to have a postpaid plan for data free TV.
2. You must be using the Direct TV, Uverse or DirecTV NOW app.
3. Data is always counted on your phone and you will see it in settings. But it is not deducted from your allowance.
2 Attachments
IMG_5117.JPG
IMG_5119.JPG
0
0
sandblaster
ACE - Expert
•
64.7K Messages
7 years ago
Why do you think your phone is using data? If it is because the phone itself shows Directv using data, your phone does not know data is free, it records all data usage. On your account usage page, you will see "sponsored data". That is the Directv data and does not count against your plan.
0