Help please AT&T

Hello, @Ruben_Vielma!

Thanks for posting. Have you already submitted an unlock request through our Unlock Portal? If you're still having difficulty getting your device unlocked, and it fulfills all the requirements, please click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue.

You can expect a reply within two busines days, so keep an eye on the little blue envelope icon in the top right corner of your screen. In the meantime, feel free to message me with any other questions or concerns!

-Mariana

AT&T not get me solution yet abaut my problen,my phone still lock yet,the chat on line people LIE! to me last week abaut unlock my phone,is not my fault the phone is lock now,my imail is ***

[Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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@Ruben_Vielma wrote:

Some one help me here,the phone not finish the contract yet,Iam not AT&T  customer,dont send me to this link because denied and denied,unlock portal,I Need the solution to my problem,chat people lie to me before abaut,have the name here,not lie to me please

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I do not know if your issue is solved. If phone contract not completed and other obligations not completed, AT&T will not unlock cell phone.

How supposed to do that, AT&T not in venezuela,to many people have the same problem,they bought a phone in amazon.com they cant unlock the phone,you can tell me how supposed to do that AT&T is not here,the people chat work there LIE to me abaut my problem

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@Ruben_Vielma wrote:

How supposed to do that, AT&T not in venezuela,to many people have the same problem,they bought a phone in amazon.com they cant unlock the phone,you can tell me how supposed to do that AT&T is not here,the people chat work there LIE to me abaut my problem

 

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Did you send private message to  AT&T Customer care? Check out blue envolope next to your user name, upper right corner.