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Troubleshoot your device issues
ellenmcg's profile

Contributor

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1 Message

Tuesday, December 16th, 2014 3:14 PM

Email display

My husband has a Blackberry Bold 9700. Periodically when he looks at his email it has reverted back to emails he has saved from 2011. Then he has to scroll through all of the emails to get back to the most current. Does anyone know how to revert the phone from past to present without scrolling through the phone for 3 yrs of emails.

Thank you.

Former Community Manager

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10.4K Messages

9 years ago

 

Hi @ellenmcg 

 

Do you know what kind of email service your husband is using? I'm asking because it's happening with my Gmail account on iPad Mini (non AT&T, wi-fi only model). I wonder if it has something to do with email settings or a particular email service.

 

Thanks,

Dmitriy

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