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joseborges's profile

Contributor

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2 Messages

Tuesday, January 10th, 2017 9:46 AM

unlock iphone4

hi

sent a request  to unlock  my i phone

was done in 24 hours

but did not receive  the confirmation  email

 

how can  i have the email resent ?

how can i get the unlock code

how can i unlock after

 ty

Community Support

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231.6K Messages

7 years ago

Hey there @joseborges!

 

Unlocking a phone is a great option when you want to be able to use your device on another carrier. I would love to help find a resolution for you today!

 

If you did not receive the confirmation email within the 24 hours, you can submit another request at our online portal. You will want to check your spam folder as well to make sure the email didn’t get routed there.

 

You can check on the status of your request at any time using our unlock status page. You simply need the IMEI and request number for the phone once you receive it!

 

Hope this information helps out!

 

Michelle, AT&T Community Specialist

 

Professor

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3.2K Messages

7 years ago

If you know it was approved, what more do you need? For Apple devices, if approved, all you need to do is backup, erase, and restore. Done, no unlock code involved.

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