For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPad Pro & iPad Air!
desperate01's profile

Contributor

 • 

1 Message

Wednesday, January 9th, 2019 5:43 PM

purchased phone that was later reported stolen/lost, AT&T blacklisted but offers no help?

Iphone was purchased locally and reported stolen after about two weeks..... I contacted at&t, however they respond only with, since you did not buy it from us we wont help you..... why will they not contact the original owner..... ? Even to return the phone? Is there anything I can do with the imei to track this information? Maybe it was a mistake? How can I find out any information? 

Guru

 • 

561 Messages

5 years ago

You got scammed. You need to be more careful before buying a phone. AT&T can't help you because they're not the ones who scammed you.

ACE - Sage

 • 

117.5K Messages

5 years ago

Only the person who blacklisted it can remove it.  Since the seller probably intentionally scammed you, your only option is go after him/her for a refund.

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.