For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
Luckyhd15's profile

Contributor

 • 

1 Message

Saturday, February 17th, 2018 7:51 AM

iPhone flagged for fraud

Dear,

 I buy a full price iPhone at Best Buy, they said it unlocked device but unfortunately when I go back to Brazil the Iphone can not be activated because it was locked. I tried to unlock with AT&T but I received a message “Iphone flagged for fraud”

Can you help me 

best regards 

Community Support

 • 

231.6K Messages

6 years ago

Greetings @Luckyhd15,


I understand how important it is to have an unlocked device, especially while traveling abroad. I’ll be happy to take a look into this for you.


Due to the sensitive nature of this request, I will need to send you a private message. Keep an eye out for your Forum’s Inbox.


I look forward to speaking with you.


Darryl, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.