Tutor
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2 Messages
eSIM for iPhone XS, XS MAX and XR
I have an AT&T nano-SIM card and another nano-SIM card with Chinese carrier. I learned that the unlocked iphone Xs MAX can have a nano-SIM and an eSIM working together. But the Chinese carrier didn't support eSIM. So I want to transform my AT&T nano-SIM card into eSIM so that my two phone number can both work on the iphone. How can I change my AT&T nano-SIM card to eSIM?
swhite2145
Tutor
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1 Message
6 years ago
AT&T not ready for new iPhone with dual sim. Spent 7 hours between Friday and Saturday trying to get a QR code from at&t to make this new phone work. No luck. Spent over an hour on a conference call with Apple and AT&T both sides saying it’s the others fault. 3 hours in a retail store with an Apple rep and an AT&T rep. They called their people and no one has answers other than AT&T is not supporting dual sim at this time. $1100+ on phone because of this feature to find out it isn’t supported by the carrier. iPhone Xs, AT&T what’s up? When will you support this feature?
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
6 years ago
Even apple has said its not ready. It was said to begin with that dual SIM would be supported at a later date with iOS update.
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Spwidham88
Contributor
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1 Message
6 years ago
Same sad story for me. AT&T (store associates and over the phone advanced tech support) has been pointing fingers, while also admitting that the dual SIM capabiliti8es should be able to be used but they cannot find anyone within AT&T that can figure it out. SOOO Frustrating!!
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
6 years ago
It not active in iOS yet. The software is not there to make the esim work. Once it works you can pick carriers.
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Chrisa555
Contributor
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1 Message
6 years ago
No one has a clue how to activate the eSIM. Or even if SIM1 or SIM2 is the esim.
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formerlyknownas
ACE - Sage
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117.2K Messages
6 years ago
@Chrisa555
Thats because they cannot be used/activated yet. Once Apple allows it, instructions will be passed around.
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Fl_retire
ACE - Professor
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3K Messages
6 years ago
Read an article that Deutsche Telekom users on IOS 12.1 beta 1 have been able to activate it. See link below
https://9to5mac.com/2018/09/26/ios-12-1-beta-1-esim-functionality/#disqus_thread
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ColoradoScotch
Contributor
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2 Messages
6 years ago
Does AT&T offer Dual SIM support right now, or will it be later after the official release of iOS 12.1?
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formerlyknownas
ACE - Sage
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117.2K Messages
6 years ago
Apple has not updated software to allow the eSim to function. When they do, it would be possible to use both Sims
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
6 years ago
No us carrier is ready yet.
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