Mentor
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49 Messages
Truely Unlimited Data?
I have an iPhone 4 and I am still grandfathered in with my old $30 unlimited data plan. Well I recently discovered the wonderful apps HBO Go and Hulu Plus, and I have used them quite frequently to watch TV shows and movies on my iPhone recently. I've never used this much data before and I might actually go over 5 GB usage in a month for the first time ever. So my question is what the limit on data usage before my account gets flagged for excessive use? Like is there a softcap on my unlimited data plan? My iPhone is not jailbroken and I'm not tethering. Am I in the clear since all my data usage is from Hulu.com via the Hulu Plus app, or should I be expecting a notice from AT&T that I'm subject to some overage charges?
johninsj
Professor
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3.1K Messages
13 years ago
It may be, but I don't work for AT&T. As worded, it is completely up to AT&T to decide what is abusive use.
The part I have bolded is exactly correct - as worded, any use could be deemed abuse. Have your lawyer review the agreement you signed, and they'll verify that contractually you agreed to those terms, just like everyone else does.
If you can stay on topic, the OP asked "Truly Unlimited Data" and the answer is "No". There is no way you can use an unlimited amount of data over 3G. If you're on a metered plan, you could pay for a lot of data, but the costs would keep you from spending an infinite amount of money, obviously. On an unlimited plan you'll run into the AUP/Terms of Service limits, whatever they are, at some point.
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DimentoGraven
Guru
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659 Messages
13 years ago
Technically, you're not really helping the OP a whole heck of a lot either. A response of, "No" with "it's not truly unlimmited, at some nebulous undefined point in your usage, AT&T will decide you have voilated their AUP, and there's no garuntee that what's being determined as acceptable use today will still be acceptable use tomorrow"...
Without a defined "tipping point" how do we truly know we've crossed over into that "unacceptable use" category?
If I watch streamed video on my smart phone 8 hours a day every day while on an 'unlimmited' plan, how in the current definition is that not acceptable? From what I recall of the AUP, that's acceptable use.
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johninsj
Professor
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3.1K Messages
13 years ago
If you're tying up a tower for hours on end streaming video, that impacts other users on that tower. Negatively impacting other users is a violation of the AUP.
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DimentoGraven
Guru
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659 Messages
13 years ago
So, what you're saying is that when my tower gets to capacity with everyone else using tiered plans, and I can't do simple things like retrieve email, because the tower is saturated, then all those other users are also violating AUP too?
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johninsj
Professor
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3.1K Messages
13 years ago
I'm saying if you are a user that is causing disruptions for other users, regardless of your plan, you're in violation of the AUP. One typical way to cause disruption is to create a 30-60 minute running stream of 1-3mbps. Compared to the pure burst traffic of browsing, or email, etc, that 3G is actually designed for, long running high bandwidth streams aren't great for everyone else on that tower.
So, just like the simple answer to the OP (remember the OP? Remeber?) was "No" - the simple answer to your question is "Yes".
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DimentoGraven
Guru
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659 Messages
13 years ago
What's your kick on no drifting from the OP's post? My gosh you know these threads wind and weave and go on all sorts of tangents. I haven't noticed you being such a stickler in other posts... What gives?
Anyway, so your saying that even a person on tiered plan will get a notification from AT&T if they burn through 15gb of data?
Because I'm betting the ONLY people getting notifications and tossed off their data plans will be the unlimmited folks, who will use their phones pretty much exactly how everyone else will be using theirs, and since tethering and mobile hotspot features don't figure into the unlimmited plan usage profile any more, there really should be no REAL reason (other than greed) that AT&T should bother us for using our phones.
After all, the person on the top tier, with mobile hotspot, tethering his laptop and 4 friends definitely has the potential of pounding out more kbps than me streaming a video for the same duration of time, but apparently only I will receive notification of a violation of AUP according to how you're attempting to define AT&T's nebulous definition.
So with that in mind, there actually IS unlimmited data, up until the point that AT&T decides they want you to pay more and switches you over.
That's my party line from this point forward until a more definitive AUP is presented to me.
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johninsj
Professor
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3.1K Messages
13 years ago
Because you have an axe to grind on the unlimited plan and you grind it anytime anyone asks anything with "unlimited plan" in it, and that derails the thread into a rehash of your arguments, which I said up front I didn't want to do.
So you've managed to restate again your position in THIS thread, which doesn't help the OP in the least. We know your position, you've stated it quite frequently.
How does that help the OP? Does it help him not get pushed off the unlimited plan?
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tonester
Guru
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647 Messages
13 years ago
wingrider01--do you know exactly what AT&T means/meant by "acceptable use", in regards to data usage under the unlimited plan? Is it explicitly hashed out in numbers in the ToS--i.e., if you go over 10 GB you will be flagged for violating the acceptable use part of the ToS...or is it one of those subjective definitions that only AT&T can choose to come up with at their own discretion without even having to tell the subscriber as to what exactly defines "acceptable use"? If we're talking strictly volume of data consumed, then I'd love for you (or anyone else for that matter) try to argue strictly from a logical standpoint as to whether there is a difference in "acceptable use" in using say, 10 GB on an unlimited plan vs. using 10 GB on a tiered plan. I mean--if I use 10 GB on an unlimted plan, it could be construed as using excessive data...but if I use 10 GB on a tiered plan, it's not excessive use of data?
So basically folks (perhaps like yourself) are trying to insinuate that it's okay to use tons of data...as long as you pay the appropriate dollar amount for doing so...but use the same amount on an unlimited plan and you're essentially flagged as being an excessive user.
Wow...
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wingrider01
Expert
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12.2K Messages
13 years ago
No I don't know what they consider acceptable use. More then likely it is documented in the service terms on att or you can request it from their legal - never felt the need to do it.
As far as your comment - about over use, if any carrier determines that the acceptable use policy is being violated then yes, the excessive use should be handled. If an unlimited user is determined to be violating the acceptable use policy the carrier has the right to determine how to handle - primarily right now other carriers are either by soft capping the account by locking data usage to email only, allowing all protocol's but throttle the band width to 1/10 of the actual speed or actual hard capping of the account until the next billing cycle.
ATT took the step with people that where tethering on a plan that does not allow it by sending a cease and desist letter to the user - if they did not comply their unlimited plan was terminated and they where put on the correct plan.
So yes - use what you want - pay for what you use
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johninsj
Professor
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3.1K Messages
13 years ago
I didn't insinuate that - it's my belief that even a metered billing sub would, if identified as a significant issue impacting others, get notified. It does no good to AT&T to get a few hundred bucks off one sub which degrades a tower (for example) month after month, for all the other users on that tower.
But as I said, the wording is ambiguous, and applies to everyone. The *likelihood* is that the costs associated with even using 10GB/mo are sufficiently high on the metered plan as to dissuade most subscribers from consuming it, month after month, while an unlimited user would feel free to do so - which might be viewed as abuse or cause ongoing tower performance issues - but that's all conjecture.
Legally, we all agree to allow AT&T to define abuse as they see fit, and we're bound by whatever they decide.
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