Contributor
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1 Message
My iPhone 5s was stolen , what are my options?
My IPhone 5s was stolen and I have a warranty on it. From my understanding I will get a new one sent to me, but can I get and upgraded phone such as the iPhone 6 sent to me instead of the 5s and if so will it cost extra money?
formerlyknownas
ACE - Sage
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117.2K Messages
8 years ago
@SamanthaNewman
Yes. If insured you can file a claim. Without insurance you either are upgrade eligible and can do so with Next, or not and you have to pay full price.
They are selling the 5s for $250
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rmohaar77
Contributor
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2 Messages
7 years ago
my phone is lost i need replacement phone
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rmohaar77
Contributor
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2 Messages
7 years ago
my was lost i need replacement
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annepms185
Contributor
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2 Messages
7 years ago
hi what about a iphone 7 if lost
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annepms185
Contributor
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2 Messages
7 years ago
Hi whats the deductable on the iphone 7 if lost
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Busternutt
Professor
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3.2K Messages
7 years ago
http://www.phoneclaim.com/documents/ATT/ATTPortal/MDPP_Tiered_Ded_Eligibility_Schedule_Latest.pdf
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formerlyknownas
ACE - Sage
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117.2K Messages
7 years ago
If the phone was insured, $225 is the deductible. If you did not insure your phone, you must replace it on your own. Check you postpaid bill to see if you are paying insurance on your line.
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