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TeptyD's profile

Contributor

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1 Message

Monday, April 15th, 2019 2:43 PM

IPhone XS Max VM Notification

Ever since I upgraded to the iphone XS Max in December, I can no longer receive VM notifications.  I no longer receive the  alerts to let me know someone left me a VM.  If people do not tell me they left me a VM, I would not know, because I do not get the notification that I usually see before I changed my phone.  I do not know how to fix this, because I do not have an option to.  Help!!

Accepted Solution

Official Solution

Community Support

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231.6K Messages

5 years ago

Hi, @TeptyD,

 

We'd love to help with this. In most situations, resetting the network settings will restore your notifications. Follow these steps:

 

  1. Go into Settings.
  2. Open General.
  3. Select Reset and Reset Network Settings.
  4. You'll probably be asked to enter your password at this point. If so, do so.
  5. Select Reset Network Settings again.

Let us know if this helps.

 

James, AT&T Community Specialist

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