Tutor
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5 Messages
I just moved from Verizon to ATT mobile and the 4G LTE is sooo much slower.
I just moved from Verizon to ATT mobile and the 4G LTE is sooo much slower. What can I do to fix the slow speed? I moved from an iPhone 6 at Verizon to an iPhone 6 at ATT. The only thing that has changed is the service
GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
are you using the same phone you used on verizon? if so check your apn to make sure its right.
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Meatdog
Tutor
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5 Messages
9 years ago
This is a new iPhone 6 supplied by ATT, not the iPhone i used for Verizon.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
ok then thats not the problem. I would call CS and trouble shoot with them. Did no one tell you that your verizon iPhone 6 would fully work on ATT and it was unlocked by default?
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Meatdog
Tutor
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5 Messages
9 years ago
No, I was not told I could use my Verizon phone on the ATT network.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
you could have. The best iphone 6/6+ to buy is a verizon one since it works on all us carriers. They are easier to resell.
Sorry that no one told you that before you switched.
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MR_SMiT
ACE - Professor
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1.8K Messages
9 years ago
Somebody correct me if I'm wrong. But if you buy iPhone 6 directly from Verizon, it is "locked" to their network, and need to have Verizon to unlock phone.
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ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hi there @Meatdog
I’d be happy to help with this LTE speed concern! What speeds are you currently seeing on your device while connected to the LTE network? The average expected speeds are between 5Mbps – 12Mbps
Thanks,
Charise
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Meatdog
Tutor
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5 Messages
9 years ago
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redpoint73
Professor
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3K Messages
9 years ago
Make sure you do Speedtest a few different times of the day (over a couple days if possible). Network congestion can greatly affect download speed. I've gotten everywhere from 4 Mbps to 31 at the same location! Although mostly above 13 Mbps.
Not saying you're wrong about the overall download speeds being poor. Just pointing out to make sure you get a decent sample set before passing judgement.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
9 years ago
@MR_SMiT
verizon cant lock phones that have 700c block LTE in them its the law. No verizon LTE phone has been locked. All you have to do is slap a sim in the phone check the apn and your good to go.
https://discussions.apple.com/thread/6723243
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