Contributor
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2 Messages
How do I send a private message to you to provide my smart label information for my package?
I sent a damaged phone back on Monday, December 5th and I am trying to track my phone and it is saying that the label number isn't found. I see a couple responses to send a message to you through private message, I click the link but it doesn't take me anywhere. Help I don't want to pay for a phone that I returned!!!!
formerlyknownas
ACE - Sage
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117.3K Messages
7 years ago
A damaged phone would be sent to Asurion, contact them.
https://www.asurion.com
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Returnedphonsos
Contributor
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2 Messages
7 years ago
No, it was sent the the smart label and it doesn't show as received or a status and the replies on here said that I could send a private message with the information and they would be able to track it when received at the warehouse. That is what I'm inquiring about.
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