Explore & discover

Helpful Links

Can you change the number to your new upgrade phone to another number on your plan?

Contributor

Can you change the number to your new upgrade phone to another number on your plan?

Just got an upgrade , but son on plan ruined his phone ( water) and I want to give him my upgrade ( my phone is still fine) and put his number on the upgrade instead of my number. Can we do this and still keep our numbers? 

431 Views
Message 1 of 2
Administrator
Solution
Accepted by ACE - Expert (ACE - Expert)
Accepted by lizdance40
‎04-29-2018 11:25 AM

Re: Can you change the number to your new upgrade phone to another number on your plan?

Good morning @piratebear22,


It’s unfortunate your son damaged his device. However, I’m glad you do have the means to swap it with yours. I’ll be happy to share some information!


The phone number is associated with the SIM card. What you can do is exchange the SIM card from the broken phone into the one you want him to use. This will work as long as they are both the same size. If they are in fact different sizes or if the water affected the SIM as well, you can swing by a local store to pick up a new card.


Let me know if you have any additional questions. Have a wonderful day!


Darryl, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Additional Support