For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
phix7yahoo's profile

Contributor

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1 Message

Wednesday, October 26th, 2016 10:46 PM

unfortunaley caller Name ID stopped

this shows on the screen when I try to use the phone. I can't make a call or recieved a call. my telephone number is[edited for privacy – please do not post personal information].

Community Support

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231.5K Messages

7 years ago

Hey @phix7yahoo!

 

I’m sorry to hear about the trouble you’ve been having with your phone calls!

 

This would definitely be frustrating, being able to call is the corner stone of any cellular experience!

 

I would suggest going to Settings > Device > Applications > Application Manager > Caller Name ID > Storage. Try clearing the cache and data there and restart your phone!

 

Feel free to keep us in the loop here, we want to help however we can!

 

Demetria, AT&T Community Specialist

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