buy from amazon 2 phones lg phoenix 2 need unlocked

Good morning friends greet you from osorio from venezuela, buy from amazon 2 phones lg phoenix 2 at & t, because from what I read you unlocked it through an application, well, it's been almost 4 days and I still do not receive a response from you. Please help me because if I can unlock it I will lose my money invested since it does not work with any line here from my country. Here are the many requests

Application number: *****

 *****
Application Number: NUL714188509364

My personal email: ***** my tlf from venezuela [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]